• COMPLETE CONSULTING
    COMPLETE CONSULTING We are here to help meet your needs and goals through the entire purchase process and beyond.
  • ROI and MORE
    ROI and MORE Our experts will provide a defensible return on investment analysis for any solutions we propose.
  • Expertise Experience
    Expertise Experience Our public safety and subject matter experts ready to assist you in reaching your goals.

Consulting Services

Non-customer Consulting

We have years of real-world experience helping hundreds of organization overcome management challenges, storage limitations, process and procedural challenges, and preparation for audit or accreditation. If you are considering buying one of our solutions or just need your questions answered, we can provide your agency with the following FREE services.

Current Customer consulting

If you're new user or have had our system for years we know that unexpected needs or challenges may arise. Maybe your needs or processes have changed since you first purchased the system and require a needs analysis or training on what additional modules or services may help you. You may need a ROI or Justification Analysis on purchasing additional modules to enhance your systems capabilities. No matter the needs we are here to help!

Note: Consulting and Training are always FREE for customers who have current maintenance and support.

Download: Benefits of Maintenance and Support.

Needs Analysis

Discovering the Perfect Fit
Our team of specialists looks to find the perfect fit for your organization not a cookie-cutter solution. Our goal is to help you discover your real needs and goals and offer you the right solution(s).

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Justification Analysis

Providing Justifiable Results
We believe that changing established work processes or purchasing new products/solutions is not always the best use of time and money. We help you verify if that change is "justified"

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Live Demo

One-on-One Live Demos

We provide personal demos for your agency so you can see the system in action. Our evidence specialists will answer all of your questions.

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Training Resources

Going Above and Beyond
FileOnQ provides ongoing training for as long as you have our software and active maintenance and support, going beyond the one-and-done training offered by many companies.

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Return On Investment

A Complete Cost Analysis
Many cost factors must be considered, so we work closely with you to provide any documentation or statistics you need to obtain peace of mind on your purchase and the long-term benefits.

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