Discovering the Perfect Fit
Our team of specialists looks to find the perfect fit for your organization not a cookie-cutter solution. Our goal is to help you discover your real needs and goals and offer you the right solution(s).
Providing Justifiable Results
We believe that changing established work processes or purchasing new products/solutions is not always the best use of time and money. We help you verify if that change is "justified"
One-on-One Live Demos
We provide personal demos for your agency so you can see the system in action. Our evidence specialists will answer all of your questions.
Going Above and Beyond
FileOnQ provides ongoing training for as long as you have our software and active maintenance and support, going beyond the one-and-done training offered by many companies.
A Complete Cost Analysis
Many cost factors must be considered, so we work closely with you to provide any documentation or statistics you need to obtain peace of mind on your purchase and the long-term benefits.
At FileOnQ we are committed to our customers' complete satisfaction -- from the time the system is implemented to long into the future. The staff at FileOnQ use their broad expertise to help you get the most out of your investment through ongoing training, software upgrades, and technical support.
NOTE: FileOnQ Customer care is FREE of charge for all customers who have a current maintenance and support contract.
What’s included with Maintenance & Support: